At Dale’s Air Conditioning & Heating, your privacy matters. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you visit our website or use our services.

As a family-owned HVAC company serving Port Charlotte and surrounding areas since 1974, we prioritize trust and long-term relationships with our customers.

Information We Collect

We may collect personal information when you:

• Fill out a contact form or request a service
• Schedule an appointment
• Call, email, or communicate with us
• Subscribe to newsletters or promotions

The information collected may include:

• Name
• Phone number
• Email address
• Service address
• Any additional details you voluntarily provide

We may also collect non-personal data such as:

• Browser type
• IP address
• Website usage behavior

How We Use Your Information

We use the information we collect to:

• Provide HVAC services and respond to inquiries
• Schedule appointments and send service updates
• Improve our website and customer experience
• Communicate important updates, offers, or service reminders
• Ensure the safety and security of our systems

We only use your information for legitimate business purposes related to delivering high-quality HVAC services.

Sharing of Information

Dale’s AC respects your privacy and does not sell or rent your personal information.

We may share information only when necessary with:

• Trusted service providers who help us operate our business
• Legal authorities when required by law

Mobile Information Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic
• Remember user preferences

You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. While no online system is completely secure, we implement industry-standard measures to safeguard your data.

Your Privacy Rights

You have the right to:

• Request access to your personal data
• Request corrections or updates
• Request deletion of your information (where applicable)

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. Dale’s AC is not responsible for the privacy practices or content of these external sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Dale’s Air Conditioning & Heating
18260 Paulson Dr #A3
Port Charlotte, FL 33954
Phone: (941) 629-1712
Email: dalesac74@gmail.com