Patient, Professional and Polite
Dales Air Conditioning
Hi. Just wanted to thank you for putting my mind at ease by checking my unit before the crushing heat and humidity started. And to tell you what an asset you have in Dustin, he was thorough, patient, answered all my questions, professional and polite. What a wonderful nice young man! So far your people ate the nicest I’ve dealt with since coming here. From Tiffany who answers the phone to your HVAC techs. So many other places are a pain to work with; Thank you all for being a joy to deal with! God bless you all
Installed New Air Conditioning Unit
Dear Mr. Gable:
On April 27th Rob Douglas and Jack McCauley arrived at my home to install a new Reem Air Conditioning Unit. First and foremost your company gave me a honest quote for the installation of this unit; and I deeply appreciate that.
Rob & Jack did a superb job of installing the complete unit. Replacing the return air filter grill gave Jack a few “fits” but he persevered and the installation turned out perfect.
Before leaving they cleaned up inside the garage as well as the outside area. To be perfectly frank the garage looked better after they cleaned up than it did when they arrived!
Both Rob and Jack were gentlemen at all times and very polite when speaking to me. It is my opinion that they did your company proud and I would not hesitate to tell my friends about your company and these two employees.
Thanks again for a great experience,
~ Theresa Perry
Our Air Conditioner Is Working Again
I wanted to thank you for getting me in touch with LG for them to come and service our air conditioner. I know you don’t normally sell or service these units but thanks for helping us out. Thanks Tiffany, I’m scheduling an appointment (2 times) with the LG service technician to come and service our air conditioner. A broken fan blade cause the condenser was causing all the problems. They replaced the fan and the air conditioner. Now it’s working efficiently again
~ Chuck & Louise Jones
Dales installed a New Air Conditioner and Ductwork
Dales installed a New Air Conditioner and Ductwork. They were very cooperative in scheduling work; prompt; polite workers; removed old equipment and ducts and installed new in 2 days. We were very please with the products and service.
~ Bruce M.
On time and very professional
Dales did an inspection of my air handler. They offered me a reasonable price for a new system, could install it all this week. On time, worked very professional, never felt they rushed, took the time to install correctly, took pride in their work.
~ Karen S.
The representatives were very professional
I used Dales for my A/C check up. The check up was completed in a timely manner. The representatives were very professional.
~ Jerome M.
Extremely responsive and reasonably priced
I Upgraded a blocked drain for air flow unit. They Came back to do a complete service check on air conditioning units. Was extremely responsive and reasonably priced. Was also informative about operation of units.
~ Karen W.
A/C tech was on time very knowledgeable
A/C Check up, filter replacement. Your A/C tech was on time very knowledgeable & when i asked if it was time for a new unit. He said I could wait a few more years.
~ Mark K.
Very helpful in correcting my air conditioning problem
I appreciate the quality of work performed by your employees and service techs. They were very helpful in determining what was needed to correct my air conditioning problem.
~ F. Lalli